Privacy Policy

What we collect

We collect information you give us (like name, delivery address, email, phone number), and tech data (browser, IP address, cookies) to operate our service and improve your experience.

How we use it

Your data is used to:

• process orders and payments,

• communicate order status,

• improve our website,

• send you promotional offers (if you opt in).

Legal basis

We process personal data under UK and EU laws (including GDPR) where necessary to fulfil our contract with you, comply with legal obligations, and for our legitimate business interests.

Cookies

We use cookies for site functionality, analytics, and personalised content.

Your rights

You have rights to access, correct, erase, or restrict your data. Email wecare@phonebay.co.uk to exercise these rights.